We prioritize the collection of relevant information about our patients and individuals interested in our services. This information is crucial for ensuring safe and appropriate care, as well as for informing patients about our treatment procedures and services.
Information We May Collect from You
When you visit our website or communicate with us through forms on our website, telephone calls, emails, text messages, social media platforms, online chat, or other methods, you may provide us with personal information. This personal information may include, but is not limited to, your name, date of birth, health information and concerns, address, telephone number, mobile number, and email address.
During your appointment, we may collect additional information about you. This may include personal identifications, x-rays and clinical radiographs, past and existing medical and dental conditions, habits, lifestyle, preferences, treatment plans, records of treatment consent, waivers, clinical notes and records, details of appointments, and any correspondence relating to you and other healthcare professionals.
We utilize this information to fulfill our commitment to providing continuing care to our patients. Additionally, we use this information for purposes such as booking your appointments and referrals, sending you reminders and recall appointments.
Please note that our cookies do not store personal information such as your name, mobile number, credit card number, or address. Cookies simply allow our website to retrieve information to enhance your browsing experience and to track responses to our online marketing channels.
All information collected by cookies is aggregated and therefore anonymous. Cookies do not provide us with access to your computer or any information about you, except for what you choose to share with us.
We are subject to the law, just like any other business operating in the country. We do not sell any information collected through our website to third parties. However, we may share information with third parties to perform digital marketing services on our behalf. In the event that legal authorities, with proper authorization, a search warrant, or court order, request personal information, we will comply with the law.
We guarantee that all credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third parties.
If you make a payment for our products or services on our website, the details you are required to submit will be provided directly to our payment provider through a secure connection. Our merchant will not pass any debit/credit card details to third parties.
Our merchant takes appropriate steps to ensure data privacy and security, utilizing various hardware and software methodologies. However, please be aware that (https://www.apexmedicalclinics.com/) cannot guarantee the security of any information disclosed online.
Our merchant is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. For questions about the information collection practices of these entities, please contact them directly.
We securely and confidentially store electronic and hard records. Records that are no longer required are securely destroyed. Confidential information is accessed only by staff members who require it, and our team is trained on our policies and procedures to maintain patient information confidentiality.
If you have any complaints or believe that your privacy rights have been violated, please do not hesitate to contact us.